With the UK leaving the European Union on 31st December 2020 and no firm
deal yet ratified, we would like to reassure all of our customers in the EU that
it will be business as usual in 2021. From 1st January we will no longer charge
Tax (VAT) on orders shipped into the EU and instead our couriers will make the
customs entry on our behalf and advise of local Tax and duty prior to delivery.
If you are an EU registered business, we would request you advise us of your EORI number in advance to avoid import problems/delays
We are always pleased to receive callers at our stores during business hours of 9.00am to 5.00pm Monday to Friday and Saturday mornings from 10.00am to 12.30pm. Payment at our stores counter can be made by cash, credit card or cheque, but unless arrangements have been made in advance, all cheques must be accompanied by the appropriate bankers card and can only be accepted for the value covered by this card
Overseas callers please note that VAT must be paid on goods collected, but we can provide a reclamation form which must be stamped by Customs at the port of exit or entry. This can then be returned to us for a full refund of the VAT.